Tag Archive for 'motor home business'

Mandy makes steady progress with motor-home hire and rental strategy

The next few days passed for Mandy in a blur of activity. Katerina, who was slim and small, slept in Mandy’s motor-home luton. Since Ruarc point-blank refused to agree a wage for her, Mandy said she would reimburse Katerina out of her own pay.

The wages Katerina said she’d previously been paid whilst in the UK were so pitiful it would be no great hardship, Mandy thought.

At least, Ruarc agreed for Mandy to take a laptop from the farm shop and install it in her motor-home so Katerina was able to make a start with improving the Web site design aspects of the motor-home business.

Customers came and customers went. Sometimes Mandy felt optimistic and sometimes she felt in the depths of despair. The recession was biting hard and everybody had horror stories to report about shops closed down and businesses failing.

But the motor-homes were looking spic and span and the customers were reading the information now sellotaped to the motor-home windscreens alongside the price and obviously valued the information.

Entries for the motor-home competition were also now going strongly and the telephone and email information was proving invaluable for follow-up calls made by Gladys who looked in her element.

Gradually the motorhome rental side of the business was growing and, although no motor home sales seemed imminent, Ruarc had begun to treat Mandy more like an employee and advisor than a lackey.

Perhaps he had warned Ralph off too because his son hadn’t been  around causing problems with Katerina.

For a few days, Mandy had been worried about the gang-master coming around for his share of Katerina’s wage however, as it turned out, it seemed the gang-master had so many workers that, if one went missing, it was not so important, especially one as weak and tiny as Katerina.

A group of fishermen entered the competition and then came around to make a regular motor-home hire booking. Seizing the opportunity of regular business, Mandy was even able to agree a special deal price with them which left them very satisfied.

It seemed they needed the motor-home to go away together for regular sea fishing expeditions.

After the first trip, the four fishermen  left the motor-home they had rented in quite a state but Katerina with a shrug and a smile quickly set to work to make it spic and span and good as new.

One day, a middle-aged man turned up and quite took to Mandy. He was going into hospital soon for radiotherapy and didn’t want to travel the 60 miles each day for treatment. His plan was to park the motor-home at a campsite near to the hospital for the duration of the treatment. He told Mandy that, when his treatment was over, if it was successful, he would come back and try to persuade Mandy to go out for a date with him. Mandy found herself shedding a tear as the man drove away in his rented motor-home.

Which made Mandy wonder about Tom Hutchinson. For somebody who seemed so keen, it had now been several weeks that he had not called. Perhaps his plans had changed or perhaps she had mis-read his intentions.

Each day, Mandy went to work at the motor-home sales office, greeting customers and working hard to make sales. Katerina started her day cleaning the motor homes then sat studiously updating Rick’s motor-home sales web site on the laptop.

When the month-end came, Mandy handed Katerina her share of Mandy’s wages and was pleased to see Gladys was also continuing to be paid.

The grand finale to the motor-home hire promotional competition was rapidly  approaching and Mandy made arrangements with the local press and media to televise the prize-giving. It would be good public relations for Ruarc’s motor-home sales business.

Mandy’s only worry was that Ruarc was insisting his suppliers should come down and join in the celebrations.

Mandy had not forgotten Ruarc’s special relationship with his suppliers and, according to him, their special needs.

Mandy pays a home visit and admits to having further plans for the motor-home business

Gladys was sitting up in bed looking worried as Mandy entered her bedroom. She didn’t look ill but she didn’t look happy either. She’d obviously decided attack was the best form of defence.

“I suppose Ruarc wants to know when I’m coming back to work for him, well he can go and take a running jump. I haven’t been paid for two months and no pay no Gladys is my new rule and I don’t take kindly to him sending people to check up on me.

“I’m not checking up on you,” said Mandy, taken aback at the outburst. “May I sit down.”

Gladys hesitated, nodded and Mandy sat down gingerly at the end of her bed.

“Ruarc said he was worried about you and wanted the know if there’s anything he could do to help.”

Mandy was making it up as she went along. It didn’t sound as if Gladys was coming back to work and the fact she hadn’t been paid for two months made her position, in Mandy’s eyes, seem very reasonable.

“He’s probably more worried about his creature comforts than the motor home business and disappointed I’m not providing them any more,” said Gladys, archly.

“I think your personal relationships are between you and Ruarc,” said Mandy, evenly. “I can only talk about the business.”

“The business is going bust,” said Gladys, aggressively. “It’s been on its last legs for years and the recession is making it go completely belly up.”

“I don’t think you can assume that,” said Mandy. “I’ve made a couple of sales of motor homes, recently, and the new motor home hire and motor home rental options means that people don’t have to find so much money to be able to afford to drive a motorhome away. After all, motor home holidays might even become more popular if people stop going abroad for their holidays because of the economic downturn.”

“Okay,” said Gladys, looking Mandy in the eye, “bottom line – tell me straight – did you get paid this month?”

“I must confess that I did,” sighed Mandy, “but I think only because a rental sale I’d made the day before provided the cash to pay me. Of course, there was a complete lack of any wages paperwork which is an irregular way to go about things.”

“Everything at Ruarc’s motorhome business is irregular, often highly irregular, you just can’t imagine how irregular” said Gladys. “The whole family comes from a gypsy background and they’ve never properly integrated with the rest of society. They have their own way of doing things because they don’t know any better. When they purchased that corner of the old airfield for a motor homes business, we locals thought that they wouldn’t last very long but that was five years ago and slowly they seemed to expand, buying up farmland and building their business, apparently successfully. The local people usually take a long time to accept newcomers, I should know, I’ve lived here all my life. And it doesn’t help that they’ve never made any effort. I only went to work because it was a last resort. It provided me an income for a couple of years but now the business looks finished and there’s nothing else locally in prospect. My husband is only interested in his pigeons and keeping the Benefits Office off his back so he’s as much use as a burst tyre.”

A tear trickled down Gladys’ cheek which she rubbed away defiantly with the back of her hand then pulled the blankets up to her chin as if to keep her safe from a threatening world she couldn’t control and didn’t understand.

“If you won’t come back to work again, I suppose you’ll need to send Ruarc your resignation, together with your reasons why,” said Mandy, feeling the whole visit was looking like a waste of time.

“But I wish you would give the business another chance. I have some ideas that I really think could work and the more people to help bring them to fruition, the more chance they have of success.”

“What ideas?”

“I’d rather not say,” said Mandy, cagily. “Especially if you are not going to be working with us any more. It would be revealing business secrets. I think you have to make a decision about whether you are going to come back first before I can say more.”

Gladys looked at Mandy, as if trying to sum her up.

“I’ll have to think about it,” said Gladys, finally. “Can you see yourself out?”

It was a relief for Mandy to be driving the Nu Rio motorhome back to the sales office. She wondered whether the ideas that were slowly germinating in her head really would be successful and whether the revenues generated would be enough to pay Gladys and herself, especially after Ruarc’s family had taken their slice.

Mandy resolved to approach Ruarc with her ideas for beating the recession and saving the motor-home sales business as soon as she got back.